Position Details

Department: Pastoral Care
Category: Community Outreach
Location: Phoenix
Posting #: 481661
Date Posted: 10/22/2019
Employee Type: Regular

Position Summary

This position is responsible for the development and coordination of Pastoral Care Services for patients, families and staff at Phoenix Children`s Hospital, as well as maintaining current policies and standards for the department.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Manages the daily operations of the Pastoral Care Program by monitoring quality and effectiveness of work flow, processes, and problem resolution to ensure optimum efficiency and compliance with Standards of Practice and regulatory and licensing requirements.
    • Provides Leadership, prompt problem resolution, and communicates plan of action to staff and volunteers in a timely manner.
    • Develops and supervises on call, prn, and volunteer chaplains through provision of timely feedback and use of appropriate Human Resource policies and tools to facilitate and ensure the ability of staff to achieve highest level of professional growth and desired performance standards.
    • Interviews, hires, trains and schedules staff, students, and volunteers.
    • Collaborates with volunteer services for augmentation to program.
    • Maintains hospital chapel; provides spiritual guides/literature.
  2. Program development and implementation that impact the overall spiritual needs of patients and families.
    • Researches and develops new and innovative pastoral care programs that are measurable, outcome-driven, and evidence-based.
    • Leads hospital-wide annual Memorial Service.
    • Leads hospital -wide blessing of the hands.
    • Collaborates with Child Life Zone Production for on air spiritual programs.
  3. Quality Management and Compliance
    • Designs, implements, and monitors Quality Improvement initiatives including designing new processes, collecting, measuring, and disseminating data.
    • Complies with all applicable standards and regulations.
  4. Provides care that supports diversity, through understanding of various religious beliefs and practices.
    • Assesses the religious/spiritual needs of families.
    • Provides quality spiritual services.
    • Establishes rapport quickly and effectively with patients/families in order to meet specific individualized spiritual needs.
    • Maintains positive working relationships with families, employees, and community representatives.
    • Coordinates and provides religious services for hospital families.
  5. Documentation
    • Documents pertinent information concisely and thoroughly; within hospital standards.
    • Provides reports and data as requested.
  6. Maintains professional competency through regular participation in a variety of educational programs, in-services, and seminars, to ensure ongoing awareness and understanding of most current trends, methods, and issues related to spiritual interventions.
    • Provides education and support to families/staff on spiritual/ethical issues.
  7. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Four units Clinical Pastoral Education Required
2. Bachelor`s Degree in Religion, Biblical & Theological Studies, or related course of study. Required
3. Master`s degree Preferred
Do you meet this requirement?
1. Five years minimum as a hospital chaplain Required
2. 3 years Pediatric hospital or health care experience Required
3. Supervision of chaplains, volunteers or students Preferred
Do you meet this requirement?
1. Current licensed and ordained Minister, Priest, or Rabbi, or equivalent certification and licensing by an association of professional chaplains. Required
2. APC Certification or Equivalent Required
Do you meet this requirement?
Special Skills
1. Bilingual (Spanish) Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Frequently
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Constantly
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Occasionally
7. Physical Requirement - Sitting Frequently
8. Physical Requirement - Standing Constantly
9. Physical Requirement - Stooping/crouching/kneeling/crawling Frequently
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Constantly
13. Physical Requirement - Near Vision Frequently
14. Physical Requirement - Far Vision Constantly
15. Physical Requirement - Color Discrimination Occasionally
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment Applicable
20. Occupational Exposure/Risk Potential - Confined areas Applicable
21. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
22. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
23. Occupational Exposure/Risk Potential - Fumes or airborne particles Applicable
24. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply