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Position Details

Department: Patient Access Proc Sched
Category: Patient Access
Location: Phoenix
Posting #: 479498
Date Posted: 10/7/2019
Employee Type: Regular

Position Summary

This position is responsible for the coordination and management of the physician schedules for office based procedures, outpatient surgery, laboratory, radiology and inpatient services. The position works with systems, physicians and team members to appropriately schedule complex services. This position can act as a scheduler as back-up and secures authorization for upcoming complex services.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Coordinates the scheduling of procedures and works with ancillary departments while simultaneously synchronizing services with families.
  2. Facilitates the timely completion of scheduling requests from community and employed physicians with the use of PCH internal referral management systems. Requests medical records as needed for completion of services.
  3. Acts as a back up to office based schedulers which includes telephone, referral and appointment management of schedules. This position understands how to modify, correct, cancel and overbook appointments if required.
  4. Works closely with clinical staff for multi-disciplinary visit and procedures coordination
  5. Serves as liaison between hospital scheduling departments and the authorization department to secure authorization prior to medical services.
  6. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. High School Diploma or equivalent Required
Do you meet this requirement?
Experience
1. 3 or more years of experience in office visit, surgical, inpatient or radiology scheduling or any combination totaling at least 3 years of experience. Required
2. Medical or Healthcare Terminology Preferred
3. Bilingual in Spanish Preferred
4. Insurance authorization experience Preferred
Do you meet this requirement?
Special Skills
1. 5 or more years with computer based systems Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Constantly
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Occasionally
7. Physical Requirement - Sitting Constantly
8. Physical Requirement - Standing Occasionally
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Walking Frequently
12. Physical Requirement - Near Vision Constantly
13. Physical Requirement - Far Vision Frequently
14. Physical Requirement - Color Discrimination Occasionally
15. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
16. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
17. Occupational Exposure/Risk Potential - Inside office environment Applicable
18. Occupational Exposure/Risk Potential - Outdoor weather conditions Applicable
19. Occupational Exposure/Risk Potential - Extreme noise levels Applicable
20. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
21. Occupational Exposure/Risk Potential - Bloodborne pathogens or bodily fluid Applicable
22. Occupational Exposure/Risk Potential - Fumes or airborne particles Applicable
23. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
24. Occupational Exposure/Risk Potential - Radiation exposure Applicable
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply