The Trauma Coordinator is an integral member of the Trauma Program focusing on Performance Improvement. As the only ACS verified Pediatric Level I Trauma Center in the state, we provide essential trauma care to nearly 2,500 patients with traumatic injuries every year. The Trauma service relies on the Trauma Coordinator to maintain and enhance the performance improvement process that is integral to our hospitals American College of Surgeons verification. The Trauma Coordinator reports directly to the Trauma Program Manager, but has responsibilities to the Trauma Medical Director and Associate Trauma Medical Director. The Trauma Coordinator must be able to identify performance issues, assures timely evaluation, develop action plans in association with the Trauma Program Manager, and implements those plans and is responsible for evaluating effectiveness. The Trauma Coordinator oversees trauma quality improvement activities, collaborates with the injury prevention personnel, and acts as a clinical and quality resource to all departments responsible for care of trauma patients.

1. As directed by the Trauma Manager and Medical Director, monitors the performance of the hospitals departments and clinical services related to trauma patients.
2. Identify areas needing improvement in individual, team, and system functions.
3. Recommends and/or establishes specific changes or education to improve program performance
4. Evaluate and validate Performance Improvement issues/concerns
5. Collaborate with various disciplines and departments to develop action plans of identified issues
6. Present the issues, evaluation and action plan to Trauma Manager, Medical Director and Trauma Committee members
7. Assists in implementing the action plan and monitor its effectiveness through the PI Process, reports findings to the TPM, TMD and Trauma Committee
8. Insure completion of action plans and creates remediation plans if necessary to ensure loop closure on identified opportunities of care
9. Maintains the documentation of PI issues and plans in an organized traceable format
10. Establishes Performance Improvement filters to monitor processes within the Trauma Program
11. Develops focused review presentations for PI filters that exceed established thresholds and presents to the Trauma PIPs Committee
12. Actively participate and prepare for the American College of Surgeons (ACS) site visit for the main campus and any satellite campuses
13. Collaborates in a professional manner with all members of the health care team to promote the goals and objectives of the Trauma Program
14. Participates in professional development/educational activities to ensure advancement of skills and knowledge of trauma care and data information systems
15. Comply with all institutional and departmental policies, procedures and objectives
16. Participates in the research goals of the Trauma Program
17. Performs miscellaneous job related duties as requested
18. Participates in establishing and modifying standards, policies, and objectives for trauma patient care
19. Ensures consistency in general operating procedures within and between hospital areas involved in the Trauma program
20. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable