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Position Details

Department: PCMG Access Schedulers
Category: Patient Access
Location: Phoenix
Posting #: 470719
Date Posted: 9/9/2019
Employee Type: Regular

Position Summary

This position processes all outgoing and incoming referrals for PCP office with some specialty areas. It secures and tracks prior authorizations and assists with inpatient referrals and authorizations on occasion.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Processes Referrals to specialty areas for PCP physicians or consulting physicians.
    • Processes Referrals to specialty areas for PCP physicians or consulting physicians.
    • Processes Referrals to specialty areas for PCP physicians or consulting physicians.
    • Contacts insurance companies for authorization of procedures and specialty appointments. Calls specialty offices to coordinate appointments. Completes referrals on paper or electronically. Faxes referrals to specialty areas. Reviews referrals for accuracy
    • and ensure ICD-9 codes, signatures, dates and times are on forms.
  2. Telephone Calls
    • Answers incoming phone calls regarding questions about referrals. Calls patients to advise their referral is complete. Coordinates any tasks by telephone or in person.
  3. Tracks authorizations
    • Completes authorization requests and sends to insurance company. Communicates with insurance company regarding authorizations and quick processing.
  4. Performs miscellaneous job related duties as requested.
The position has been closed or filled.

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