The Director of Communications, is responsible for the development of strategic internal and external communications plans that the support the overall perception, knowledge and understanding of the overarching Phoenix Childrens brand with the systems various key audiences. Major areas of focus for these activities would include PCHs six centers of excellence and national reputation enhancement, providers, managed care partners and employees. The Director of Communications would be tasked with developing monitoring tools, measures of success and reporting to gauge and ensure the effectiveness of the department in reaching established goals. This position would have oversite of over the organizations website and social media presence, along with internal and external communications and public relations activities. Reporting to the Vice President of Marketing, Communications and PR, this position will work collaboratively with the Director of Marketing to ensure that communication strategy goals and marketing strategy goals are well aligned.

1. Supports the strategic communication goals of the organization brand development and ongoing perception and reputation initiatives for the health system.
2. Partners with hospital leadership, physicians, and clinical directors to identify key messaging platforms and best practices to disseminate those messages.
3. Provides over site to ensure the effective execution of tactical plans in support of the organizations signature communications goals and objectives, and monitors progress and achievement of these goals and objectives.
4. Works collaboratively with Director of Marketing to ensure that major marketing and communications plans are being executed in concert with the organizations strategic plan initiatives.
5. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable