This posting is for Internal candidates only. To apply, you must log into the Careers site and you must be an active Phoenix Children's Employee.

Position Details

Department: PCMG-MAIN | PCMG Access Schedulers
Category: Patient Access
Location: Phoenix
Employee Type: Regular
Posting #: 450094
Posted On: 7/15/2024

Position Summary

Posting Note: We are searching for a team player who is comfortable with complex schedules and multitasking. If you are looking for a remote opportunity that focuses on customer service, this may be the role for you! We have part-time and full-time shifts available. Must be local for on-site training and provide your own equipment. Monthly incentives available after 30 days. Equipment reimbursement available after 90 days. Apply today!

Reporting to the Central Scheduling Supervisor, this position accepts incoming calls, schedules patient appointments in various divisions, and utilizes appropriate scheduling system and software according to procedure type, knowledge of protocols, privileges, and block time, when appropriate. This position also initiates the billing processes by collecting, entering, and verifying pertinent patient data and insurance information.

Position Duties

  1. Answers telephones in a timely and professional manner and notifies referring office of patient appointment day, time and location.
  2. Schedules patient examinations for all modalities, cancels and/or reschedules appointments as necessary, and corrects or modifies discrepancies in scheduling; scheduling modalities.
  3. Participates in a variety of unit and hospital education programs to maintain current skills and competency levels.
  4. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values


To advance hope, healing and the best healthcare for children and their families


Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
This position is only accepting internal candidates. If you are a Phoenix Children's employee, please Log In to apply to this position.