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Position Details

Department: Foundation
Category: Foundation
Location: Phoenix
Posting #: 437114
Date Posted: 2/7/2019
Employee Type: Regular

Position Summary

Posting Note: Please note: Non-Profit donor relations experience needed.

The Donor Relations Coordinator is responsible for the design, implementation and coordination of an institution-wide comprehensive donor relations and stewardship system that appropriately and consistently promotes interaction with and recognition of donors at all levels. In addition, the position must sustain positive and mutually-rewarding relations between the Hospital and its donors to yield long-term support of its mission and partner with development team to determine the best strategies for effective stewardship of donors using a multi-media platform.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Devoted to the technical production and publishing of electronic content, assisting with the integrated, multi-media approach of communicating impact and gratitude to donors and stakeholders. Electronic content includes but is not limited to, digital recognition, video production and web-based communications. Works closely with development officers and Foundation departments to ensure digital stewardship and recognition consistently occurs and is an integrated part of individual stewardship plans. Creates and manages programming for the digital donor wall, including ongoing list-reviews to ensure accurate donor information is recognized in a timely manner.
  2. Manages all donor recognition and Foundation signage on the Phoenix Children's Hospital campus and satellite locations. Coordinates requests from development officers for naming opportunity materials (space descriptions, floor plans renderings, and photographs, etc.) for donor proposals and printed/online materials; tracking process for the entire Hospital space inventory; development and installation of all new signage, including recognition donor walls, recognition displays, namings; named spaces that are impacted by moves/changes/renovations; collaboration with hospital staff including Facilities, PDC, and IT, department leaders and business managers, as well as with vendors on matters relating to space and signage.
    • Develops and assesses policies and procedures across the Foundation and Hospital that are essential for a comprehensive donor relations program.
  3. Designs, documents, and implements a systematic and integrated donor relations plan that encompasses impact reports, donor recognition materials, donor recognition installations, and building naming dedications. Proactively supports the stewardship responsibilities of the development staff by working with them to establish and coordinate individualized recognition plans that convey gratitude and impact.
  4. Recommends and facilitates publicity of major gifts and donors with departments of Communications and Digital Philanthropy. Advises on and facilitates the recognition of donors in both print and web-based publications including annual report and impact reports. Manages the production of donor roll, determines the report recipients, and facilitate mailings.
  5. Establishes and manages donor communications tracking system to monitor mailing lists, acknowledgements, recognition, print and digital communications to ensure effective and meaningful interactions occur with donors. Coordinates and monitors the Foundations recognition entities to ensure internal policies and procedures are respected.
  6. Serves as a primary hospital contact for the most significant donors, helping to resolve problems, questions, and concerns.
  7. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. A Bachelors Degree in a related field OR marketing, communications or public relations. Required
Do you meet this requirement?
Experience
1. Three or more years of experience in healthcare or higher education (or a comparably complex organization). Preferred
2. Experience with Apple software products and equipment. Required
3. Technical skills/experience with video production and audio equipment. Required
4. Desktop publishing and graphic design experience. Required
Do you meet this requirement?
Special Skills
1. Proven skills and ability to manage multi-phase projects from inception to completion, including the ability to build consensus among team members and balance multiple concurrent priorities. Required
2. Must display a high level of maturity and personal integrity and ability to understand, develop, and sustain resilient and dynamic relationships with donors, colleagues, and senior management. Required
3. Must possess excellent verbal and written communication skills as well as be adept at problem solving and using judgment in situations requiring independent initiative and tact. Required
4. Exhibits critical thinking skills, the ability to work independently in a fast paced environment, balance and prioritize multiple tasks with minimal oversight. Required
5. Ability to interact comfortably, tactfully and effectively with varied internal and external constituencies Required
6. Strong project management and organizational skills, ability to multi-task and attention to detail is critical. Superior written and verbal communication skills required. Must be effective in working with a wide range of audiences, including the highest level of PCH constituents. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Hearing Constantly
2. Physical Requirement - Pushing/pulling Occasionally
3. Physical Requirement - Reaching Occasionally
4. Physical Requirement - Sitting Occasionally
5. Physical Requirement - Standing Occasionally
6. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
7. Physical Requirement - Talking Constantly
8. Physical Requirement - Walking Frequently
9. Physical Requirement - Near Vision Occasionally
10. Physical Requirement - Far Vision Occasionally
11. Physical Requirement - Color Discrimination Occasionally
12. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
13. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
14. Occupational Exposure/Risk Potential - Inside office environment Applicable
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply