Position Details

Department: Trauma Services
Category: Any
Location: Phoenix
Posting #: 423518
Date Posted: 11/16/2018
Employee Type: Regular

Position Summary

This positions serves as liaison to the trauma program for outside hospitals, pre-hospital providers , and EMS services. This position will be the point person for pre-hospital case review, policy and procedure development and revision, and problem resolution for the trauma department.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Quality and performance improvement
    • Acts as a liaison to internal customers (staff and physicians), external medical facilities, EMS services, and training facilities which may include core and/or protocol competency, continuing education, base station orientation, pre-hospital protocols and communication tools.
    • Provide trauma case review, follow up, and performance improvement for transferred and transported patients; reviews pre-hospital/OSH data elements; coordinates Performance Improvement issue resolution.
    • Assists and participates in the development of trauma-related policies and procedures by using knowledge of legal structures, resources, and constraints in relation to the role of the hospital, performance of EMS providers, and patient rights.
    • Obtains delinquent EMS trip report forms; monitors and reviews pre-hospital trip sheets for quality standards of care.
  2. Education
    • Organizes, implements, and instructs a variety of outreach continuing education programs for EMS, emergency medical training facilities, healthcare facilities, allied health professionals and lay public regarding pediatric trauma.
    • Supports trauma program strategic plan for education.
  3. Outreach and marketing
    • Assists in the assessment of referral patterns of EMS services and medical facilities to determine if department activities are resulting in increased referrals.
    • Enhances accessibility to PCH and increases knowledge of PCH through relationship management with referral sources and other health care providers.
  4. Performs miscellaneous job related duties as requested.
The position has been closed or filled.

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