Position Details

Department: Audiology
Category: Director/Management
Location: Phoenix
Posting #: 413536
Date Posted: 9/11/2018
Employee Type: Regular

Position Summary

This position will manage the operation of all audiology services which includes the inpatient hospital, ambulatory outpatient clinic, and the audiology services within the ENT practices at various satellites. Administrative responsibilities include assurance of proper functioning of the department through leadership, management, and development of audiology services and programs on the main campus and ENT satellites. Responsible for overseeing and implementing existing and new programs and the development of audiologists along with overseeing the referral management system. This position must demonstrate a commitment to providing high quality patient care and service through positive leadership and total quality management. This position reports directly to the Director of Rehabilitation and will assist the Director with the ongoing fiscal management, compliance of daily operations, state and federal practice guidelines. This position will collaborate closely and consult with the Chief of Otolaryngology for clinical pathways, best practices, education, and strategic growth.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Actively leads daily audiology operations and maintains departmental operational compliance and quality programs related to patient care, equipment, staffing, scheduling and billing.
    • Maintains incident reports
    • Insures department is in compliance with Joint Commission, federal and state, CMS and hospital requirements.
    • Supports and assures documentation is timely and accurate.
    • Timely evaluations and consults according to hospital, state and federal policy.
  2. Responsible for overall human resource management of their direct reports including hiring, training, evaluating, disciplining, and recommending termination.
    • Is responsible for the proper orientation, training and development of all personnel in the audiology department.
    • Follows hospital policies and procedures and licensure regulations.
  3. Provides clinical leadership and management of the audiology department.
    • Supports the needs of ENT clinic.
    • Monitors referrals for appropriate scheduling.
    • Continuously develops programs to provide state of the art pediatric audiology services.
  4. Establishes and Maintains positive and professional relationships with medical and hospital staff, peers and supervisors.
    • Demonstrates a positive attitude and encourages a positive attitude in employees.
    • Follows hospital/outpatient and state licensure policy and procedures.
    • Makes effective use of time.
  5. Fiscal accountability for audiology services.
    • Is responsible for the effective and efficient use of departmental personnel.
    • Is responsible for departmental productivity standards.
    • Consistently operates within the departmental budget.
    • Oversees waiting list and makes sure templates are filled to capacity.
    • Manages staffing for ENT clinics.
  6. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Masters degree or higher in Audiology from an accredited school. Required
Do you meet this requirement?
1. Five years of experience in an audiology pediatric practice or equivalent. Required
2. Three years of management experience. Required
3. Experience in operational audiology practice management. Preferred
Do you meet this requirement?
1. Certificate of Clinical Competence from the American Speech-Language - Hearing Association. Required
2. Eligible to obtain an AZ Department of Health Services Audiology and Speech Language Pathology license (including dispensing Audiologist) prior to start date. Required
3. Current AZ DPS fingerprint clearance prior to start date. Required
4. BLS prior to start date. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Frequently
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Constantly
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Frequently
6. Physical Requirement - Reaching Constantly
7. Physical Requirement - Sitting Frequently
8. Physical Requirement - Standing Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling Frequently
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Frequently
13. Physical Requirement - Near Vision Frequently
14. Physical Requirement - Far Vision Frequently
15. Physical Requirement - Color Discrimination Frequently
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment Applicable
20. Occupational Exposure/Risk Potential - Airborne communicable diseases Applicable
21. Occupational Exposure/Risk Potential - Fumes or airborne particles Applicable
22. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply