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Position Details

Department: Foundation
Category: Foundation
Location: Phoenix
Posting #: 413198
Date Posted: 9/7/2018
Employee Type: Regular

Position Summary

Posting Note: Please note: The ideal candidate has several years with demonstrated success designing and managing the implementation of a division-wide, comprehensive stewardship program and donor relations system that consistently promotes interaction with and recognition of donors at all levels.

Reporting to the VP of Foundation Operations, the Donor Relations Specialist is responsible for the development and implementation of strategic stewardship programs and comprehensive, individualized stewardship plans for donors, targeted groups and potential donors. In collaboration with gift officers, decision support and donor relations staff, the Specialist will lead the coordination, and implementation of a thoughtful and creative stewardship program responsive to the needs of frontline fundraisers, donors, and prospects from the point of initial acknowledgement through the lifecycles of the funds. The ideal candidate has several years of demonstrated success managing a stewardship program; is an exceptional listener, writer and editor; has superlative attention to detail; is comfortable managing multiple priorities and deadlines; and thrives in a creative, collaborative environment.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Designs and manages the implementation of a division-wide, comprehensive stewardship and donor relations system that appropriately and consistently promotes meaningful interaction with and recognition of donors at all levels.
  2. Designs, documents and manages implementation of a systematic and integrated donor relations program that encompasses recognition and stewardship events, giving societies, chair and naming celebrations, giving summaries, volunteer engagement and philanthropy impact reporting.
  3. Supports the stewardship efforts of the major, planned, foundation and annual gift officers by proactively assisting them in establishing and coordinating individualized stewardship plans for donors with whom they work.
  4. Identifies and recommends best practices being developed at top institutions and applies these to leverage stewardship opportunities that enhance the donor experience and build new avenues of engagement.
  5. Develops and gathers content across the department and the hospital that are essential for a comprehensive stewardship program.
  6. Establishes and oversees models for acknowledging, tracking, recognizing, involving and reporting to donors that are consistent across all levels of philanthropy.
  7. Leads staff with developing and executing analysis of their programs by setting key metrics to measure the financial impact of stewardship efforts.
  8. Leads with a collaborative approach, works in partnership with revenue business units and is an effective advocate for fostering a culture of stewardship that permeates all Foundation activities.
  9. Prepares, reviews, edits and packages formal proposals; collates and interprets available research data pertinent to development of relationships with potential donors.
  10. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. Bachelors degree in a related field Required
2. Masters degree Preferred
Do you meet this requirement?
Experience
1. Five (5) years of related development experience including experience leading a complex stewardship program, or as a successful gift officer. Required
2. Experience working with senior executive and high profile stakeholders. Required
3. Experience with design software including Adobe Photoshop and Illustrator. Required
4. Experience with a CRM database (such as Raisers Edge), and strong computer skills with Microsoft Office software proficiency. Required
5. Experience in Communications, Marketing, and/or Public Relations. Preferred
Do you meet this requirement?
Special Skills
1. Proven strong project management skills with the ability to manage multi-phase projects from inception to completion, including building consensus among team members and balance multiple concurrent priorities. Required
2. Must display a high level of maturity and personal integrity and ability to understand, develop, and sustain resilient and dynamic relationships with donors, colleagues, and senior management with a passion for producing mission-focused events. Required
3. Must possess excellent verbal and written communication skills as well as be adept at problem solving, critical thinking, and using judgment in situations requiring independent initiative and tact in a fast paced environment. Required
4. Ability to professionally interact with varied internal and external constituencies to include volunteer boards, senior leadership and physicians, donors, volunteer committee members, event attendees, and patients and families of PCH in a comfortable, tactful, diplomatic, and effective manner. Required
5. Ability to maintain a flexible schedule to accommodate occasional night and weekend events. Required
6. Demonstrate a high level of enthusiasm and energy combined with a positive, can-do attitude. Present a goal-oriented, resourceful, flexible, and good humored demeanor. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Occasionally
4. Physical Requirement - Hearing Constantly
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Frequently
7. Physical Requirement - Sitting Frequently
8. Physical Requirement - Standing Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Constantly
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Frequently
13. Physical Requirement - Near Vision Frequently
14. Physical Requirement - Far Vision Frequently
15. Physical Requirement - Color Discrimination Frequently
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment Applicable
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply