Position Details

Department: Ambulatory Administration
Category: Director/Management
Location: Phoenix
Posting #: 394188
Date Posted: 5/21/2018
Employee Type: Regular

Position Summary

The Administrative Director, Barrow Neurological Institute at Phoenix Children’s Hospital (BNI at PCH) is responsible for leading the operational and strategic growth of the PCH Neurosciences Service Lines, as well and ensuring the full integration of services to achieve the highest levels of clinical quality outcomes, patient satisfaction, and fiscal responsibility. As such, the Administrative Director, BNI at PCH is accountable for the provision of quality patient care through the implementation of efficient patient process management, service integration, and effective recruitment/retention/development of personnel, capital planning, and new program development.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Provides administrative support and services to the BNI at PCH Advisory Council which includes Senior Executive and Physician Leadership. Under the direction of the Physician Director of the BNI at PCH and the SVP & COO Phoenix Children’s Medical Group, facilitates meetings, sets agendas, and provides updates pertaining to current and future initiatives of the BNI at PCH. Ensure that the strategic direction of the BNI at PCH is in line with the overall expectations and desired outcomes. Aligns initiatives and establishes standards with input from all stakeholders. Supports the BNI at PCH Physician Director and Division Chiefs, establishes Leadership Committees/Councils, and leads the administrative BNI at PCH meetings and designated work plan committees. Partners with the physicians to achieve management outcomes and initiatives. Works cross-functionally with both clinical and support departments in achieving a comprehensive approach/focus.
  2. Ensures market share growth by evaluating and maintaining viability of new and existing neuroscience services and programs. Applies analytics to develop key indicators of program performance. Aids in the identification and evaluation of new technologies as part of the overall Neurosciences Growth strategy.
  3. Focuses on increasing profitability of the PCH Neurosciences Service Line by developing, revising, and evaluating all financial and clinical outcome measures, including physician productivity and staff efficiency, to ensure achievement of established financial and productivity objectives.
  4. Achieves high levels of patient safety and quality outcomes through designing and implementing planning strategies to achieve improvement in clinical outcomes. Works and coordinates with Chief Clinical Integration & Medical Officer to identify where lack of outcomes occur(s) and develops strategy to improve and/or correct results.
  5. Achieves high levels of patient safety and quality outcomes through designing and implementing planning strategies to achieve improvement in clinical outcomes. Works and coordinates with Chief Clinical Integration & Medical Officer to identify where lack of outcomes occur(s) and develops strategy to improve and/or correct results.
  6. Develops and administers realistic operating budgets that are achieved or exceeded. Develops departmental budgets and corrects negative variances from expected fiscal outcomes. Unanticipated volume or budget variances are identified in a timely manner and corrected. Volume or budget deviations are identified and discussed with Senior Leadership in a timely manner. Provides clear direction regarding budget expectations to all subordinates and providers that includes assigning work responsibilities, setting performance expectations, and defining desired outcomes.
  7. Provides for high quality, effective, and affordable Neuroscience Service Line Operations which include the areas of Neurosurgery, Neurology, Neuropsychology, Neuro-Radiology, Physical Medicine & Rehabilitation and Psychiatry and Psychology. Ensures integration of clinical and support departments. Develops, establishes and communicates means to implement standards of expectation, performance and behavior for responsible department(s). Effectively communicates through appropriate means and forums (staff meetings, letters, performance competencies etc.) and maintains evidence in the work place.
  8. Represents the BNI at PCH and contributes to the managed care strategy discussions, participates with the VP, Managed Care in identifying opportunities, drafting agreements, developing global pricing strategies and assists with facilitating negotiations as pertains to the neuroscience service line and the BNI at PCH’s overall performance.
  9. Establishes BNI at PCH and PCH Neurosciences service lines as recognized leaders in pediatric neuroscience services in Arizona and nationwide (US News & World Report, Public Reporting, Annual Reports of colleagues and alumni). Supports the enhancement of the Neuroscience Service Line dashboard to track key clinical performance, operational and financial indicators.
  10. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Masters Degree in Hospital or Business Administration or related field OR equivalent combination of education and experience. Required
Do you meet this requirement?
1. Previous healthcare administration or service line management experience. Required
2. Experience in complex free-standing children’s hospital setting. Preferred
3. Experience working with physicians across multiple specialties and attaining/maintaining positive relationships and priorities. Required
4. Specific experience managing an adult or pediatric neuroscience service line. Required
Do you meet this requirement?
Special Skills
1. Knowledge of neuroscience services. Required
2. Excellent communication skills, both oral and written. Must be able to communicate with physicians, colleagues, and patients. Required
3. Self-motivated, detail-oriented, organized and able to prioritize multiple tasks. Required
4. Able to develop partnerships, high functioning teams, and good working relationships across work units. Required
5. Intermediate to advanced skill level in Microsoft Power Point, Word, Excel. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Hearing Constantly
2. Physical Requirement - Reaching Occasionally
3. Physical Requirement - Sitting Frequently
4. Physical Requirement - Standing Occasionally
5. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
6. Physical Requirement - Talking Constantly
7. Physical Requirement - Near Vision Frequently
8. Physical Requirement - Far Vision Frequently
9. Physical Requirement - Color Discrimination Frequently
10. Physical Requirement - Use of keyboard, mouse and/or computer equipment Frequently
11. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
12. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
13. Occupational Exposure/Risk Potential - Inside office environment Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply