Position Details

Department: Clinical Information Systems
Category: Information Technology
Location: Phoenix
Posting #: 385612
Date Posted: 3/30/2018
Employee Type: Regular

Position Summary

Performs activities related to advanced design, configuration, testing, implementation, and support for the clinical based applications. Directs and manages projects. Provides advanced analysis of applications and procedures within the healthcare setting. Acts as a liaison between the Information Technology department and organizational units to tailor the Clinical System to meet the unique needs of the Hospital.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Consistently Accountable
    • Keeps commitments
    • Participates in implementation projects by completing all assigned project tasks
    • Participates in department meetings and takes an active role in broader departmental and/or hospital initiatives.
    • Assists other team members.
  2. Consistently Self-Directed
    • Confirms understanding of project needs and personal assignments
    • Communicates progress
    • Escalates when necessary
    • Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
    • Works well under pressure, takes direction, works well individually and within a team.
    • Identifies needs, constraints, priorities of assigned work and organizes time efficiently.
  3. Consistently produces quality work product that is accurate, complete and detailed.
    • Works closely with hospital leadership to ensure end users are set up with the appropriate securities based on user scope of practice.
    • Performs advanced design, configuration, testing, and implementation of clinical applications.
    • Has a wide breadth of application and industry knowledge around supported application(s).
    • Supports the clinical systems by participating in the help desk and after-hour call rotations
    • Troubleshoots, and corrects issues using the hospital ticketing system
    • Prepares support documentation, test plans, specifications, more advanced workflows and task plans
    • Directs and manages a project from beginning to end including developing a full scale project plan
    • Researches, plans and makes recommendations to meet business requirements.
  4. Consistently demonstrates a collaborative communication style
    • Oral and written communication is clear and concise
    • Maintains a pleasant and caring attitude.
    • Represents IT positively to other parts of the organization.
    • Is open to new ideas.
    • Demonstrates good listening skills.
  5. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelor’s Degree in Healthcare field, or equivalent combination of post-secondary education and experience. Required
Do you meet this requirement?
1. Five (5) years of experience in a clinical healthcare field. Required
2. Three (3) years supporting Clinical-based applications. Required
3. Experience with interfaces between Clinical Based Systems. Preferred
4. Knowledge working with client-server environments. Preferred
5. Experience with Clinical Decision Support, Crystal, and Microsoft Reporting Services. Preferred
6. Experience with clinical systems like Sunquest Lab, Sunquest Radiology, Allscripts Sunrise Clinical Manager, GE Centricity Pharmacy, GE Centricity PACS, GE Centricity Perioperative, Siemens Cardiology. Preferred
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Frequently
2. Physical Requirement - Hearing Constantly
3. Physical Requirement - Pushing/pulling Occasionally
4. Physical Requirement - Reaching Occasionally
5. Physical Requirement - Sitting Constantly
6. Physical Requirement - Standing Frequently
7. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
8. Physical Requirement - Talking Constantly
9. Physical Requirement - Walking Frequently
10. Physical Requirement - Near Vision Frequently
11. Physical Requirement - Far Vision Occasionally
12. Physical Requirement - Color Discrimination Occasionally
13. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
14. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
15. Occupational Exposure/Risk Potential - Inside office environment Applicable
16. Occupational Exposure/Risk Potential - Confined areas Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply