1. The Stewardship Officer is responsible for designing and managing the implementation of a division-wide, comprehensive stewardship and donor relations system that appropriately and consistently promotes meaningful interaction with and recognition of donors at all levels.
2. Proactively supports the stewardship efforts of the major, planned, foundation and annual gift officers by assisting them in establishing and coordinating individualized stewardship plans for donors with whom they work.
3. Identifies and recommends best practices being developed at top institutions and applies these to leverage stewardship opportunities that enhance the donor experience and build new avenues of engagement.
4. Must be able to think strategically and develop creative methods for stewarding donors in order to maintain and advance high-quality, long-term relationships.
5. This position must maintain focus on larger organizational goals and align programs, donor initiatives and activities accordingly.
6. Leads staff with developing and executing analysis of their programs by setting key metrics to measure the financial impact of stewardship efforts.
7. Works in close partnership with the Vice President of Foundation Operations and Vice President of Individual Giving to develop operating policies and procedures, as well as departmental and individual goals and metrics.
8. Establishes and oversees models for acknowledging, tracking, recognizing, involving and reporting to donors that are consistent across all levels of philanthropy.
9. Develops and gathers content across the department and the hospital that are essential for a comprehensive stewardship program.
10. Designs, documents and manages implementation of a systematic and integrated donor relations program that encompasses recognition and stewardship events, giving societies, chair and naming celebrations, giving summaries, volunteer engagement and philanthropy impact reporting.
11. Leads with a collaborative approach, works in partnership with revenue business units and is an effective advocate for fostering a culture of stewardship that permeates all Foundation activities.
12. Communications & Marketing
    • Working collaboratively with Communications and Digital to develop and execute a comprehensive donor experience strategy with targets and measurements.
    • Writing philanthropy reports that convey impact and align with production schedules
    • Liaising with Foundation and Hospital Communications for media events, requests, announcements and releases
    • Utilizing social media to enhance stewardship strategies and experiences
13. Leadership
    • Participates in improving organizational performance by implementing areas or approaches for improvement, performing new procedures, and providing input to department discussions
    • Attends and participates in regular departmental staff meetings, communicating information and team updates
14. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable