Posting Note: #PCHCB

This position is accountable to provide oversight for the operational and administrative activities of the ECLS program. Responsible for day-to-day staffing and operations while maintaining fiscal accountability. Responsibilities include planning, implementing, monitoring, and improving the quality of services with the goal of optimal patient outcomes. Demonstrates clinical expertise for the provision of safe, effective, and developmentally appropriate care to patients of all ages. Plans, coordinates, and provides education to the interdisciplinary ECMO team and medical care providers. Works interdependently with and independently of the team.

1. Program Operations
   • Manage ECLS staff members, develops/manages staffing plans and scheduling. Monitor and adjust as needed to support volume and growth.
   • Manage equipment and supplies. Project/request capital needs and provide quantitative support.
   • Manage patient charges and audits/edits payroll data. Analyze and manage program costs and productivity.
   • Monitor and assist in preparing the ECLS operational budget. Uses metrics to project variances.
   • Objectively monitors programs strengths, opportunities, weaknesses, and threats.
   • Collaborate with operational and medical leadership for program improvement and development.
2. Clinical Expertise
   • Demonstrate expert level competencies for priming, emergency management, and bedside clinical care of the ECMO patient.
   • Participate and collaborate with the providers in the evaluation of ECMO patients and potential candidates. Serve as a clinical expert to evaluate/resolve complex care management and processes.
   • Maintain awareness of current literature and practice advancements through ELSO/other professional avenues, inclusive of national networking.
   • Constantly pursue educational and leadership opportunities to enhance professional growth and expertise.
3. Quality Management
   • Timely investigates clinical care occurrences with healthcare team. Effectively facilitate changes as needed to prevent near miss situations and adverse events.
   • Actively participate with other ECMO centers through participation in conferences, list serve discussions and/or committees.
   • Maintain the ELSO registry and serves as the PCH liaison. Compare PCH performance to industry benchmarks. Facilitate changes to improve outcomes.
   • Measure program performance through data management and dashboard metrics. Provide quarterly and year end reports.
   • Proactively initiates steps to maintain or elevate our status as an ELSO center of excellence.
   • Effectively collaborate and promote positive interdepartmental relationships.
4. Staff Management, Development, and Education
   • Assess the learning needs of the ECMO staff members and other healthcare providers. Address educational deficits.
   • Organize new and ongoing competency validations, ensuring staff proficiencies for low use, problem prone, and high risk procedures and processes.
   • Monitor annual clinical hours for each trained staff member. Initiate steps to ensure skill levels are maintained.
   • Maintain staff competencies and records.
   • Evaluate and provide performance evaluations for staff members in the ECLS cost center.
   • Provide input to unit managers for employee performance evaluations related to their ECMO responsibilities.
   • Review and revise policies, procedures, and educational materials on an ongoing basis.
5. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable