Patient Gaming & Tech Spec

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Position Details

Department: RSRCH-GRNT | Child Life Prog Grants
Location: Phoenix
Shift: Mon-Fri, Days, 8am-4:30pm
Category: Child Life/Teachers
Posting #: 1006633
Employee Type: Full-Time

Position Summary

Posting Note: This role requires a Child Life Specialist Certification (CCLS)

The Patient Gaming & Technology Specialist will enhance the patient experience by researching, implementing, and training staff on innovative gaming and technology solutions. This role focuses on using technology to help patients cope with their diagnoses and treatment, promoting emotional well-being and engagement during their hospital stay.

Position Duties

  • Research, Procurement, and Implementation of Technologies
    • Investigate and evaluate new gaming and technology resources suitable for pediatric patients.
    • Collaborate with medical and therapeutic teams to identify patient needs and determine appropriate technologies to support them.
    • Implement new technologies, ensuring that they are user-friendly and accessible for both patients and staff.
  • Staff Training and Support
    • Develop and deliver training programs for hospital staff on the effective use of gaming and technology resources.
    • Create easy-to-follow instructional materials, including guides and videos, to assist staff in utilizing implemented technologies.
    • Provide ongoing support to staff, addressing any questions or challenges related to technology use.
  • Direct Patient Interaction and Support
    • Work directly with patients and their families to introduce and facilitate the use of gaming and technology as coping mechanisms.
    • Gather feedback from patients and their families on their experiences with the technologies and present recommendations to department leadership for improvements.
    • Collaborate with child life specialists and other healthcare providers to integrate technology into therapeutic play and distraction techniques.
  • Monitoring and Evaluation
    • Track the usage and effectiveness of implemented technologies, analyzing data to assess their impact on patient coping and emotional well-being.
    • Engages in activities to maintain awareness around emerging trends in gaming and technology in healthcare, continually seeking opportunities for innovation.
    • Report findings and recommendations to leadership to enhance the gaming and technology.
  • Collaboration and Professional Development
    • Partner with internal stakeholders including Child Life, Information Technology, Infection Prevention, Nursing, and others to ensuring programming is safe, compliant, and in alignment with organizational needs and expectations.
    • Partner with the Phoenix Children’s Foundation on fundraising events, donor engagement, and other activities related to program funding and engagement.
    • Partner with external organizations, game developers, and tech companies to access resources and expertise.
    • Participate in interdisciplinary team meetings to share insights and foster collaboration across departments.
  • Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.

Education

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Bachelor`s degree in Child Life, Therapeutic Recreation or related field.
Required

Experience

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Two (2) years of experience working with children of various age groups.
Required
2. Experience in the gaming field, healthcare setting, or both.
Required
3. 1 - 2 years of experience working in a hospital setting directly with patients and families.
Preferred

Special Skills

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. Familiarity and ability to demonstrate expertise in a variety of technologies including gaming systems, iPads, AR/VR, and other technologies.
Required
2. Possess excellent self-management skills and ability to create and prioritize projects and initiatives.
Required
3. Possess a high comfort level in working with patients and families in a pediatric healthcare environment.
Required
4. Ability to build and maintain effective working relationships and effectively communicate verbally and in writing.
Required
5. Bi-lingual Spanish
Preferred

Additional Requirements

 Do you meet this requirement or have the ability to obtain it
within the timeframe listed in the requirement?
1. BLS certification through the American Heart Association OR obtain within 30 days of hire.
Required
2. Certified Child Life Specialist (CCLS) credential from the Child Life Certifying Commission (CLCC), OR obtain within 12 months of hire and maintained thereafter.
Required
3. Certified Therapeutic Recreation Specialist (CTRS) credential, from the National Council Therapeutic Recreation Certification (NCTRC).
Preferred

Certification / License / Registry Requirements for the Position

1. BLS within 30 days of start - Required
2. Cert Child Life Specialist N 1 - Required

Physical Requirements & Occupational Exposure/Risk Potential

1. Physical Requirement - Climbing - Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) - Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) - Constantly
4. Physical Requirement - Hearing - Constantly
5. Physical Requirement - Pushing/pulling - Frequently
6. Physical Requirement - Reaching - Frequently
7. Physical Requirement - Sitting - Frequently
8. Physical Requirement - Standing - Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling - Occasionally
10. Physical Requirement - Talking - Frequently
11. Physical Requirement - Tasting/smelling - Occasionally
12. Physical Requirement - Walking - Frequently
13. Physical Requirement - Near Vision - Frequently
14. Physical Requirement - Far Vision - Occasionally
15. Physical Requirement - Color Discrimination - Occasionally
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment - Constantly
17. Physical Requirement - Lift up to 35 pounds without assistance - Frequently
18. Physical Requirement - Lift more than 35 pounds without assistance - Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment - Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply