Posting Note: Annual Giving Officer – Programmatic Focus
Position Overview
The Annual Giving Officer plays a pivotal role in strengthening the Phoenix Children’s base of philanthropic support by designing and executing programmatic strategies that deepen donor engagement at scale. This position blends creativity, data driven thinking, and relationship management to ensure annual donors feel valued, informed, and connected to the mission. The officer will collaborate across development, communications, and program teams to deliver consistent, meaningful donor experiences that inspire continued and increased giving.
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Key Responsibilities
Programmatic Stewardship & Donor Experience
• Inform integrated stewardship programs that recognize and retain annual donors through personalized yet scalable touchpoints.
• Inform multi channel stewardship journeys (email, print, digital, events) tailored to donor segments and giving levels.
• Guide impact driven content such as annual reports, donor spotlights, impact stories, and gratitude campaigns.
• Implement automated stewardship workflows using CRM and marketing tools to ensure timely acknowledgments and follow ups per the programmatic stewardship plan.
• Monitor donor engagement metrics to refine stewardship strategies and improve retention.
Annual Giving Strategy & Execution
• Support annual fund campaigns including appeals, giving days, and digital fundraising initiatives with the purpose of upgrading donors, and increasing retention.
• Collaborate with communications teams to align messaging, branding, and donor centric storytelling for highest priority annual donors.
• Be aware of segmented donor audiences to maximize targeted appeals and stewardship experiences.
• Analyze giving trends to identify opportunities for growth and donor movement through the pipeline.
Relationship Management
• Manage a portfolio of annual level annual donors through personalized outreach and cultivation with a focus on retention and upgrade.
• Conduct stewardship calls and meetings to thank donors, share impact, and identify philanthropic interests.
• Partner with mid-level gift officers to identify prospects ready for deeper engagement.
Collaboration & Operations
• Work closely with database and operations teams to ensure accurate donor records and timely acknowledgments.
• Support donor events including appreciation gatherings, virtual briefings, and program showcases.
• Adhere to stewardship calendars to ensure consistent and timely donor touchpoints.
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Qualifications
• Bachelor’s degree or equivalent experience in nonprofit management, communications, marketing, or related field.
• 2–4 years of fundraising or stewardship experience, preferably in annual giving.
• Strong writing and storytelling skills with the ability to translate program impact into compelling donor communications.
• Experience with CRM systems (e.g., Raiser’s Edge, Salesforce, EveryAction).
• Ability to manage multiple projects with strong attention to detail and deadlines.
• Comfort with data analysis and using insights to inform strategy.
• Collaborative mindset and ability to work cross functionally.
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What Makes This Role Unique
• High-impact stewardship leadership: You’ll shape how thousands of donors experience gratitude and connection.
• Opportunity to inform new programs, campaigns, and donor journeys.
• A strategic seat at the table influencing donor retention and long-term revenue growth.
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The Development Officer II identifies, develops, broadens, and maximizes philanthropic support from individual and business prospects to increase awareness and support of hospital programs, initiatives and goals through philanthropic giving. This position may have program management oversight and execution.

• Discovers/cultivates/solicits stewardship activities to develop a portfolio of prospects and donors to ensure achievement of fundraising goals and purposes. Develops strategies for identifying potential prospects and introducing new and additional individuals and businesses to philanthropy at Phoenix Children's. Regularly reports activities and results against targets to achieve/exceed performance metrics. Works collaboratively and positively with colleagues to maximize giving potential of donors.
  
• Collaborates with Foundation colleagues to develop and implement prospect cultivation and recognition collateral, promotional materials and proposals to engage and increase interest in philanthropy and sponsorship from individuals and businesses.
  
• Develops expertise in Hospital Centers of Excellence and all clinical care areas, research and programs funded through philanthropy. Build relationships and ongoing interaction with physicians, researchers, program directors and administrators with personnel, programmatic and capital funding needs
  
• Represents Phoenix Children’s appropriately at community functions, networking events and by nurturing new and existing relationships.
  
• Maintains professional competency by pursuing industry knowledge, keeping apprised of current and national trends and building awareness of latest technologies and best practices to promote performance.
  
• Some program management oversight and execution in collaboration with colleagues, support team and internal and/or external resources.
  
• Performs miscellaneous job related duties as requested.
  

To advance hope, healing and the best healthcare for children and their families

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable