Posting Note: Phoenix Children's Hospital is currently hiring for the Vice President of Acute Care Services at our main campus. The VP of Inpatient Acute Care will play a key leadership role and participate in program development, patient satisfaction, budget preparation and execution, and work closely with other members of the nurse leadership team in achieving the goals of patient care. The incumbent will integrate with the organization’s operations, participate in performance management activities and ensure professional and regulatory compliance is achieved in all areas of responsibility. In this role, the incumbent will responsible for the direction and leadership of all of Acute Care, that will include, but not limited to HemOnc, Med/Surg, Ortho, Neuro/Trauma, Inpatient Rehabilitation, and Vascular Access Services. Incumbent will have a team of direct reports who are responsible for the day-to-day operations, budgeting, financial management, and human resource management. This role will work closely with the Critical Care Services to ensure overall goals of patient care are met within the hospital, sharing resources, planning and providing support. This position will report up to the CNO, and will work closely in developing plans, and objectives to support the growth of the overall PCH across the East and West Valley in the years to come.

The Vice President, Acute Care Services provides strategic leadership and oversight for the daily operational responsibilities to Inpatient Medical-Surgical Specialty Areas (Infectious Disease, Gastroenterology, Endocrinology, Hematology, Oncology, Bone Marrow Transplant, Renal, Pediatric Epilepsy Monitoring, Neurology, Orthopedics, Rehabilitation, and Biobehavioral Health) and the Wound Ostomy Nursing Program. This position serves as a catalyst for creating a patient care environment that fosters patient advocacy, quality clinical competence and a professional work environment. In addition, this position is responsible for overseeing the achievement of goals related to patient experience, clinical outcomes, professional outcomes and indicators related to performance and performance improvement.

1. Assures an effective organizational structure and the development/implementation/evaluation of operating systems/programs results in clinically effective and efficient quality care; optimum service delivery; and achievement of identified tactics. Assures budget expectations and program needs are met through appropriate resource allocation to meet patient care/departmental demands.
2. Collaborates with Nursing and Medical Staff Leadership on issues related to service delivery, technology and equipment, budget/capital planning, revenue generation and enhancement and all other related administrative matters.
3. Develops and enhances operational systems to meet the needs of customers, manages resources efficiently and effectively, reduces non-value added activities and manages costs. Leads the design and implementation of care management systems that promote clinically-effective quality care across a continuum. Promotes the development and implementation of best practices and the cultivation of a highly-efficient patient flow process.
4. Ensures programs and services are in compliance with organizational policies, as well as federal/state/local agency requirements, regulatory standards and established professional standards. Establishes and maintains a positive level of involvement in the community so the organization and its values are promoted.
5. Leads the shared governance system to facilitate shared decision-making and optimize contributions of staff members in evaluation and improving clinical systems.
6. Prioritizes, proposes and oversees operational initiatives/system changes based on analysis of current processes and organizational goals. Develops, implements and evaluates initiatives to expand and maximize the effectiveness of the services based on performance-improvement targets.
7. Provides motivation, mentorship, direction and coaching of subordinates to ensure that leadership potential is achieved and job accountabilities are established and met. Serves as a professional role model to staff and future leaders establishing mechanisms that provide early identification and mentoring of staff leaders in succession planning. Ensures the performance management system, including the establishment of organizational-unit metrics/employee-engagement targets/Patient Satisfaction targets are in place and appropriate actions are taken in assigned departments to achieve targets.
8. Serves as the Subject Matter Expert for patient services regarding trends, best practices and innovations in operationalizing clinical standards/Magnet standards/national Professional Standards into daily operations. Facilitates the utilization of research results to ensure evidence-based nursing, healthcare, and management systems.
9. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable