Position Details

Department: Lab - Admin
Category: Laboratory/Pathology
Location: Phoenix
Posting #: 451007
Date Posted: 5/3/2019
Employee Type: Regular

Position Summary

The Business Operations Manager position leads the financial and business operations of the Department of Pathology and Lab Medicine to include development and presentation of financial reports, assisting with operational and strategic business plans, oversight of contracting process, and overall laboratory business development.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Develops monthly financial reports and KPI to track operational and financial performance for the clinical laboratory, blood bank, outpatient and genomics services.
  2. Reviews and summarizes monthly reports and KPI with lab operational supervisors, managers, Medical Directors/Section heads. Presents monthly financial summary and trends to Vice President and Department Head.
  3. Assists in dashboard development to review monthly metrics and trending for presentation to the monthly operating review meeting chaired by the COO.
  4. Partners with Financial Decision Support to develop and assist with operational and strategic business plans for the department, including forecasting of ROI, and NPV for new staff and equipment.
  5. Partners with legal services to oversee lab contracting process with key vendors (equipment, group purchasing organizations (GPO)), outsourced services, Reference lab oversight, lab outreach service providers, and managed care organizations.
  6. Develops business case for, implements, then oversees call-center services for the clinical laboratory (as appropriate).
  7. Partners with VP and Departmental Head to develop an effective lab-utilization and resource stewardship program.
  8. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
1. Bachelors Degree in Healthcare Administration, Financial/Cost or Management Accounting with experience in a healthcare setting as a supervisor/lead or above; MBA with experience in a healthcare setting managing projects, including team leadership with operational budgetary responsibilities; MHA or healthcare fellowship with experience managing projects, including team leadership with operational budgetary responsibilities; or a Medical Technologist (MT) with progressive leadership experience including operational business responsibilities for a large P&L. Required
Do you meet this requirement?
1. 3+ years of experience as a Financial Analyst in a healthcare setting. Preferred
2. 5+ years of experience as a Practice Manager or Practice Director in a healthcare setting. Preferred
3. Experience with C-Suite/Board level presentations. Preferred
4. Experience with dashboard development tools. Preferred
Do you meet this requirement?
Special Skills
1. Proficiency in Excel is essential. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Climbing Occasionally
2. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
3. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Occasionally
4. Physical Requirement - Hearing Frequently
5. Physical Requirement - Pushing/pulling Occasionally
6. Physical Requirement - Reaching Occasionally
7. Physical Requirement - Sitting Frequently
8. Physical Requirement - Standing Frequently
9. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
10. Physical Requirement - Talking Frequently
11. Physical Requirement - Tasting/smelling Occasionally
12. Physical Requirement - Walking Frequently
13. Physical Requirement - Near Vision Frequently
14. Physical Requirement - Far Vision Frequently
15. Physical Requirement - Color Discrimination Occasionally
16. Physical Requirement - Use of keyboard, mouse and/or computer equipment Frequently
17. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
18. Physical Requirement - Lift more than 35 pounds without assistance Occasionally
19. Occupational Exposure/Risk Potential - Inside office environment Applicable
20. Occupational Exposure/Risk Potential - Extreme temperatures Applicable
21. Occupational Exposure/Risk Potential - Hazardous materials exposure Applicable
22. Occupational Exposure/Risk Potential - Toxic or caustic chemicals Applicable
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply