Patient Placement Rep

Position Details

Department: PCH-MAIN | Connected Care Center
Category: Patient Access
Location: Phoenix
Employee Type: Regular
Posting #: 401517
Posted On: 7/13/2018

Position Summary

The Patient Placement Representative supports the timely and accurate intake, registration and throughput of patients ensuring the collection and verification of all required information for admitted patients.

Position Duties

  1. Accurately documents all information in the appropriate fields and/or system.
    • Maintains accuracy when entering demographic and insurance information in the system.
    • Accurately completes all status changes in appropriate system.
    • Facilitates daily census reconciliation.
    • Monitor and update Bed Tracker system.
    • Creates pre-admission accounts for all unscheduled incoming patients.
  2. Accurately completes insurance and authorization verification as appropriate.
    • Identifies and refers uninsured and under insured patients to a financial counselor.
    • Completes insurance notification within 24 hours of patient admission.
    • Performs benefit verification for all direct and transfer admissions.
  3. Assists Patient Placement Coordinator in a variety of patient placement duties as appropriate.
    • Coordinates bed ahead plan with Clinical Supervisor.
    • Coordinates delivery of appropriate bed to patient room .
    • Assigns beds for unit to unit transfers and admissions as pre-determined by Patient Placement Coordinator.
    • Maintains accuracy of bed board.
  4. Maintains a positive, professional work relationship with patients/guarantors and all internal and external customers to promote teamwork, cooperation and a positive public image for PCH.
    • Courteously answers the telephone and answers all questions in a timely manner.
  5. Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels.
  6. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
The position has been closed or filled.

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