This position manages the Enterprise Infrastructure Systems team and is responsible for the design, planning, implementation and administration of all Infrastructure systems. Responsibilities include network, telecom, server, endpoint and storage technology platforms, including but not limited to, VMware ESX, Windows Server/Desktop OS, Microsoft Clusters, Citrix XenApp, VDI (VMWare View) Active Directory, Exchange Server, other OS platforms (Linux/AIX), Dell Blade Servers and SAN/NAS devices.

1. Oversees daily operations of the Enterprise Infrastructure team. Develops long and short-term infrastructure strategies and oversees implementation via direct reports to this position. Researches, creates, and implements various cost saving measures for the organization.
2. Works collaboratively with Information Technology Services, clinical, ancillary, and business teams to coordinate the analysis, development, implementation, evaluation, enhancement, and maintenance of the Hospitals Information Technology Infrastructure.
3. Facilitates the professional growth of staff by accurately assessing learning needs, styles, and barriers to learning and coordinating learning opportunities in conjunction with education staff.
4. Provides excellent customer service by seeking to understand and meet customer needs and expectations through communication, cooperation, and collaboration. Responds to employee service requests in a timely fashion.
5. Develops implements and maintains policies and procedures for data center and endpoint infrastructure support.
6. Keeps up-to-date of current trends in health care information technology improvements.
7. Assesses infrastructure requirements, evaluates alternatives, and makes recommendations of hardware and software to solve problems and improve efficiency.
8. Participates in on-call coverage and implementation support as required for project implementations and production systems and end-user support.
9. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable