Accounts Receivable Supervisor

Position Details

Department: PCH-MAIN | Physician Revenue Cycle
Category: Patient Financial Services
Location: Phoenix
Employee Type: Regular
Posting #: 368333
Posted On: 12/1/2017

Position Summary

This position will monitor and oversee the Accounts Receivables daily functions of the Physician Revenue Cycle department to include, but not limited to, its staff and equipment need. This position also acts as a liaison between management and employees with concerns, issues, and feedback, including ensuring compliance with hospital and departmental policies.

Position Duties

  1. Acts as technical resource and liaison to payers, employees, and management by researching, resolving, and clearing claim discrepancies. Assists other Accounts Receivable staff members as required/requested in completion of production activities.
    • Prepares and distributes a variety of standard reports of financial activities to provide for timely information for decision-making.
  2. Proactively interfaces with payors, employees, and management to resolve accounts receivable exceptions, reconcile remittance statements, and update payor information.
    • Resolves missing accounts receivable documentation issues to ensure timely and accurate payment in accordance with terms, regulatory requirements, and conditions
  3. Supervises and coordinates area work flow to ensure efficient operations by providing guidance and problem resolution and monitoring accounts receivable functions.
    • Works cooperatively and in conjunction with Information Technology, acting as department?s representative for accounts receivable system needs. Makes recommendations for system changes, upgrades, and enhancements to improve delivery of programs and service
  4. Works cooperatively with department managers and/or designee to research claims and patient payment issues. Prepares corrections as indicated to ensure optimum and timely resolution of issues
  5. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
The position has been closed or filled.

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