Health Information Technician Specialist

Position Details

Department: PCH-MAIN | Amb Health Information Mgmt
Category: Hlth Info Mgmt/Med Records
Location: Phoenix
Employee Type: Regular
Posting #: 342795
Posted On: 6/20/2017

Position Summary

This mid-level level position performs all the duties of the HIM Technician, general ROI in compliance with organizational policies, HIPAA and State regulations, to ensure the highest quality patient care is provided while maintaining confidentiality of our patient's protected health information. At all times, ensures that only authorized individuals have access to the patient's health information. In addition, master patient identifier edit changes, monitoring and completing transcription work queues. This position is also responsible for resolving problems with documents such as missing medical record numbers, wrong document name, etc.. Assists HIM Management with special projects and patient portal functions such as editing, correcting patient or proxy information, auditing accounts and processes as needed by management.

Position Duties

  1. Retrieves records from various PCH and PCMG locations. Reconciles PCMG and PCH records per department procedures daily. Communicates with the responsible area for missing records. Escalates as appropriate to HIM Management on records not received within the required time frame. Files, pulls and retrieves records as requested according to department procedure. Converts the paper document to an electronic image within the required time frame. Performs document preparation (repairing tears, removing staples, ensuring/printing patient identification on each page). Identifies and escalates non-approved forms to HIM Management. Performs document scanning by ensuring image quality. Maintains scanner functionality with regular scanner cleaning each shift to help ensure equipment remains in optimal working order. Accurately completes daily productivity report and meets the department productivity standards. Delivers positive customer service and ensures process deadlines are met.
    • Performs the quality review process by entering data required per page and attaching the document to the correct patient. Reviews each electronic image within the batch after scanning and verifies the following: Correct patient name and account number on each page, verifies proper document type, ensures image quality (readable, orientation, multiple sides, etc). Maintains accuracy/quality rate for scanned images in each
    • chart as compared with the original paper in the quality assurance process. Trouble shoots and corrects issues relating to misfiled scanned images and quality.
  2. . Assists ROI, Analysis and MPI team with various duties. Responsible for processing all release of information (ROI) requests, in compliance with organizational policies, HIPAA and State regulations, to ensure the highest quality patient care is provided while maintaining confidentiality of our patients' protected health information. At all times, ensures that only authorized individuals have access to the patients' health information.
    • General ROI request processing, patient identifier edit changes, monitoring and completing transcription work queues.
  3. Acts as a resource and trainer for HIM Technicians. Provides cross-functional support coverage as needed due to peak volumes.
  4. Assists with editing/removing scanned images and other trouble shooting within ChartMaxx to correct the patients medical record.
    • Moving documents from one patient to another, moving medical records from one account or patient to another. Re-scanning unclear images.
  5. Performs miscellaneous job related duties as requested.

Phoenix Children's Mission, Vision, & Values

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

  • Offering the most comprehensive care across ages, communities and specialties
  • Investing in innovative research, including emerging treatments, tools and technologies
  • Advancing education and training to shape the next generation of clinical leaders
  • Advocating for the health and well-being of children and families
Values
  • We place children and families at the center of all we do
  • We deliver exceptional care, every day and in every way
  • We collaborate with colleagues, partners and communities to amplify our impact
  • We set the standards of pediatric healthcare today, and innovate for the future
  • We are accountable for making the highest quality care accessible and affordable
The position has been closed or filled.

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