1. Psychosocial Assessments
   • Assesses the patient’s bio-psychosocial status, which may include, but not be limited to, mental health status, support systems, safety issues, risk for abuse/neglect, suicide risk assessment, coping skills, family systems, and cognitive abilities, etc.
   • Identify any barriers that impede treatment and/or recovery and assist with identification of potential barriers to discharge, Collaborate with the Interdisciplinary Team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/discharge planning.
2. Documentation
   • Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures
   • Completes handoff documentation to Social Work Department per Department procedures.
3. Coordination of Care
   • Develops care plans and provides short-term, solution-focused therapeutic interventions such as supportive counseling, bereavement, education regarding medical compliance, crisis intervention, support groups, etc. for selected patients/groups as requested by the interdisciplinary team or as determined by the Social Worker’s professional judgment.
   • Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination process and continuity of patient care
   • As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings
   • As part of funding requirements, social workers designated to those specialty areas, perform outpatient and clinic care coordination and monitor patients as they transition between outpatient and inpatient service.
   • Refers cases identified as risk management issues, peer review issues, ethical issues or quality issues to appropriate departmental units.
   • Participates in hospital and departmental operational initiatives to improve care delivery methods.
4. Education
   • Maintains professional competency by regularly participating in a variety of educational programs and in-services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population.
   • Maintains current knowledge of community and other resource networks to meet patient and family needs, to provide relevant resources, and to assist, as necessary, with connecting the patient/family to the relevant resources
   • Transplant social workers receive ongoing education in the field of transplantation.
5. Provides excellent customer service
   • Provides excellent customer service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc.
6. Performs miscellaneous job related duties as requested.

Mission

To advance hope, healing and the best healthcare for children and their families

Vision

Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research and advanced medical education.

We realize this vision by:

• Offering the most comprehensive care across ages, communities and specialties
• Investing in innovative research, including emerging treatments, tools and technologies
• Advancing education and training to shape the next generation of clinical leaders
• Advocating for the health and well-being of children and families

Values

• We place children and families at the center of all we do
• We deliver exceptional care, every day and in every way
• We collaborate with colleagues, partners and communities to amplify our impact
• We set the standards of pediatric healthcare today, and innovate for the future
• We are accountable for making the highest quality care accessible and affordable