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Position Details

Department: Quality Resource Management
Category: Information Technology
Location: Phoenix
Posting #: 341198
Date Posted: 6/8/2017
Employee Type: Regular

Position Summary

This Applications Support Analyst provides information for performance monitoring and decision-making. This includes query development, report production and data analysis. Incumbent must partner with teams to generate and interpret results and compile information into appropriate formats for audience.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Consistently Accountable
    • Keeps commitments
    • Participates in implementation projects by completing all assigned project tasks
    • Collects and analyzes data from multiple areas, identifies patterns and prepares presentation of results.
    • Validates data to ensure integrity and consistency across multiple report and data sources. Review data for problem identification and significance. Maintain a working knowledge of standards related to industry or area.
    • Designs, creates, tests, implements, maintains and/or documents databases.
    • Maintains a working knowledge and ability to configure and troubleshoot applications/equipment used in providing data. Utilizes data in the most efficient manner and presents data in the most effective and appropriate display for the intended audience.
    • Acts as resource to management and peers on use of information and/or application based on area of expertise.
  2. Consistently Self-Directed
    • Confirms understanding of project needs and personal assignments.
    • Communicates progress
    • Escalates when necessary
    • Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
    • Takes direction, works well individually and within a team.
    • Proactively assess and meet customer data analytic needs.
    • Effective partner with QM staff in supporting the improvement of healthcare systems.
  3. Consistently produces quality work product that is accurate, complete and detailed.
    • Leverage the use of data systems to effectively data mine for potential innovative solutions for solving problems.
    • Performs basic design, configuration, testing, and implementation of clinical applications in cooperation with IT.
    • Prepares support documentation, test plans, specifications, basic workflows and task plans in cooperation with IT.
  4. Consistently demonstrates a collaborative communication style.
    • Oral and written communication is clear and concise
    • Maintains a pleasant and caring attitude.
    • Represents QM Department positively to other parts of the organization.
    • Is open to new ideas.
    • Demonstrates good listening skills.
  5. Performs miscellaneous job related duties as requested.

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Position Qualifications

Please review the following qualifications and specify whether you meet each of the requirements listed.
Do you meet this requirement?
Education
1. Associates degree in a related field or equivalent combination of education and experience. Required
2. Bachelors degree in Information Technology. Preferred
Do you meet this requirement?
Experience
1. Two or more years of experience with client and server environments, Windows desktops and servers, networking and healthcare systems and solutions for clinical and financial purposes. Required
2. Two or more years of experience in a related field. Preferred
Do you meet this requirement?
Special Skills
1. Skills in SQL, Tableau, Power BI. Required
2. Proficient in Excel and Power Point. Required
Physical Requirements & Occupational Exposure/Risk Potential
1. Physical Requirement - Feeling (sensing textures and temperatures) Occasionally
2. Physical Requirement - Fine Motor Skills (pinching, gripping, etc) Constantly
3. Physical Requirement - Hearing Frequently
4. Physical Requirement - Pushing/pulling Occasionally
5. Physical Requirement - Reaching Frequently
6. Physical Requirement - Sitting Constantly
7. Physical Requirement - Standing Occasionally
8. Physical Requirement - Stooping/crouching/kneeling/crawling Occasionally
9. Physical Requirement - Talking Frequently
10. Physical Requirement - Walking Frequently
11. Physical Requirement - Near Vision Constantly
12. Physical Requirement - Far Vision Occasionally
13. Physical Requirement - Color Discrimination Occasionally
14. Physical Requirement - Use of keyboard, mouse and/or computer equipment Constantly
15. Physical Requirement - Lift up to 35 pounds without assistance Occasionally
internal/external
I have reviewed the qualifications, physical requirements and occupational exposure/risk potential for this position and wish to apply