Position Details

Department: Quality Resource Management
Category: Information Technology
Location: Phoenix
Posting #: 341198
Date Posted: 6/8/2017
Employee Type: Regular

Position Summary

This Applications Support Analyst provides information for performance monitoring and decision-making. This includes query development, report production and data analysis. Incumbent must partner with teams to generate and interpret results and compile information into appropriate formats for audience.

PCH Values

  • Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team
  • Excellence in clinical care, service and communication
  • Collaborative within our institution and with others who share our mission and goals
  • Leadership that set the standard for pediatric health care today and innovations of the future
  • Accountability to our patients, community and each other for providing the best in the most cost-effective way.

Position Duties

  1. Consistently Accountable
    • Keeps commitments
    • Participates in implementation projects by completing all assigned project tasks
    • Collects and analyzes data from multiple areas, identifies patterns and prepares presentation of results.
    • Validates data to ensure integrity and consistency across multiple report and data sources. Review data for problem identification and significance. Maintain a working knowledge of standards related to industry or area.
    • Designs, creates, tests, implements, maintains and/or documents databases.
    • Maintains a working knowledge and ability to configure and troubleshoot applications/equipment used in providing data. Utilizes data in the most efficient manner and presents data in the most effective and appropriate display for the intended audience.
    • Acts as resource to management and peers on use of information and/or application based on area of expertise.
  2. Consistently Self-Directed
    • Confirms understanding of project needs and personal assignments.
    • Communicates progress
    • Escalates when necessary
    • Identifies needs and participates in process improvement initiatives (e.g., rounding, committees)
    • Takes direction, works well individually and within a team.
    • Proactively assess and meet customer data analytic needs.
    • Effective partner with QM staff in supporting the improvement of healthcare systems.
  3. Consistently produces quality work product that is accurate, complete and detailed.
    • Leverage the use of data systems to effectively data mine for potential innovative solutions for solving problems.
    • Performs basic design, configuration, testing, and implementation of clinical applications in cooperation with IT.
    • Prepares support documentation, test plans, specifications, basic workflows and task plans in cooperation with IT.
  4. Consistently demonstrates a collaborative communication style.
    • Oral and written communication is clear and concise
    • Maintains a pleasant and caring attitude.
    • Represents QM Department positively to other parts of the organization.
    • Is open to new ideas.
    • Demonstrates good listening skills.
  5. Performs miscellaneous job related duties as requested.
The position has been closed or filled.

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